We pride ourselves on the level of care & service we provide to our clients, so we’re always happy to hear what we’re doing well. While we believe our service speaks for itself, our clients have reached out to us to let us know just how much they love us – read on to see what our clients have said about us & how we differ from their previous management agents.
I know that in taking on the management of our property you’ve been thrown in at the deep end with so many issues to deal with but that goes to show how little our previous managing agent had bothered to do in resolving anything over their years of management.
I have been very impressed with your pro-activeness and prompt handling of matters that have arisen in the time you have been looking after us and I would not hesitate to recommend you and your Company. Thank you for all your hard work and patience.
Mrs Smith, Whiteley
Many thanks for your continued support and for your patience and hard work.
Ms Topham, Gosport
We were all appreciative of your on-going very personal management of Pears Grove business on a day to day basis, which we are not used to!
Mr Hicks, Emsworth
May I just say, speaking as a Solicitor, how pleasant it is to deal with a managing agent like you – you’re very quick efficient and nice and I wish all managing agents were like that.
Mr Burford, Scott Bailey Solicitors
I am pleased since you have taken over the maintenance because the work has started to get done.
Mr Anstee, Gosport
It is a joy talking to you today. As discussed we moved on the 22/01/2021. As agreed on the phone I have discarded the letter sent to Williams Close but redirected to me.
Have a lovely day and as always, I am very grateful working with you and I must say I have admired your professionalism, communication and a good customer professional relationship. I hope the new occupiers would enjoy similar support.
Thank you very much for your fast response and its content, which goes to prove how efficiently and on the ball you are.
I’m delighted that you are managing the property, as you are far more organised and efficient than [the previous agent].
Ms Henry, Locks Heath
Finally , I would like to add how happy we have been with the service we have received from Zephyr during our ownership of the flat. Your updates on finances and maintenance of the site are excellent and I would not hesitate to recommend your company.
Once again, thanks for the way you handled the meeting and the support you have given me, you have always been a pleasure to work with.
Mr Carter, Southsea
May I take this opportunity to say what an improvement your company has made in a very short time.
Mrs Russell, Gosport
I hope this message finds you and yours well and happy! Both Peter and I have been meaning to get in touch since the sale of our flat in Cambridge Road to thank you so much for all of your help and kindness throughout the years, and also through out the sale. We are so grateful for how generous, supportive and friendly you have always been. You were always such a pleasure to deal with and so forgiving of our endlessly tardy replies!!
We will miss our correspondence with you and truly hope the new owner appreciates and values you as highly as we do.
Ms Sayer & Mr Spence